Being successful in your industry of choice requires a mixture of personality traits and acquired learning. For those interested in becoming successful medical assistants, the same is true. In addition to obtaining high-quality training and academic education, you must foster some standard traits.
Eight Traits of Highly Successful Medical Assistants
While each medical assistant is unique, the majority possesses many or all of the following personality traits:
- Medical assistants deal with people when they’re at their lowest points. Patients are sick, agitated, tired, and often emotionally drained. Through all of this, it’s up to the medical assistant to remain compassionate and loving. This helps patients to endure their conditions and, ultimately, recover.
- In addition to directly interacting with patients, medical assistants are typically required to handle administrative tasks and duties. These may include keeping charts, filing reports, recording important patient information, retrieving documents, filing insurance claims, and scheduling appointments. All of these duties require the medical assistant to be organized and accurate.
- There’s rarely a dull day in the healthcare profession – especially when you deal directly with patients and physicians. Because of the highly charged nature of hospitals and healthcare facilities, medical assistants are often thrown into situations that test their mental fortitude. Patience is crucial in these situations, and those with tolerance do much better than those who’re easily agitated or prone to frustration.
- Medical assistants absolutely must be flexible. This is basically written into the job description. On any given day, medical assistants are asked to jump between administrative duties and patient interactions without missing a beat. This is also true as it pertains to scheduling. Rarely will a medical assistant be able to keep a true 9-5 schedule. Hours and shifts often fluctuate, making flexibility a must.
- Forbearance to stress. Some healthcare environments are more stressful than others, but every medical assistant should be prepared to handle challenging situations. It’s those who’re able to handle confusion and anxiety who succeed in the long run.
- Quick learning. While medical assistants learn a lot through training and certification, it’s impossible truly to gain experience without some time on the job. Real life experiences are huge, and medical assistants must be capable of quickly learning new procedures, responsibilities, and tasks. The faster you’re able to pick up something, the more highly sought-after you’ll be.
- There’s no room for error when it comes to dealing with sick patients, diseases, and important medical records. Reliability is a must, and medical assistants are counted on for being where they’re supposed to be when they’re supposed to be there. Very rarely do unreliable medical assistants hold onto their jobs for an extended period of time.
- Ultimately, everything comes down to communication. Medical assistants must be able to clearly, concisely, and accurately communicate important information to physicians, patients, and peers. Without clear communication, everything falls apart.
Becoming a Well-Rounded Medical Assistant
If you’re perusing this list and become alarmed that you don’t exhibit all of these personality traits, don’t worry! Each medical assistant has a unique makeup with certain strengths and weaknesses. However, more often than not, medical assistants count these personality traits as strengths while on the job.
At Orion College, our aim is to prepare our students for successful, long-term careers in the healthcare profession. In addition to giving our students the knowledge they need to become qualified medical assistants, we also work hard to foster positive personality traits that allow them to stand apart from their peers. For additional information on any of our programs, please don’t hesitate to contact us today!