Students will be advised, via e-mail, their lender information along with an exit counseling form that will recap their total amount borrower with Orion College. Student should read over the information, update their reference and contact information, sign it, and send back to OC (via e-mail or regular mail if needed). Student should also Click Here to visit the Department of Education’s loan counseling section and complete the Exit Counseling.
FSA Student Loan Ombudsman
Students or Parents receiving Direct Student Loans or Plus Loans should be aware that if they are in a dispute about a federal student loan, they can contact the Federal Student Aid Ombudsman Group as a last resort.
If you’ve completed the steps to resolve your loan dispute and you still are not satisfied, you may need to contact the Federal Student Aid (FSA) Ombudsman Group of the U.S. Department of Education (ED). The Ombudsman Group is a neutral, informal, and confidential resource to help resolve disputes about your federal student loans.
For more about the FSA Student Loan Ombudsman Group and additional contact information, visit their Website.